Celebrations, Stationery & Creative Play and Gifting
From its origins as a manufacturer of gift wrap, through being a manufacturer of gift packaging product, the newly renamed IG Design Group (retaining the ticker IGR) now has a broader focus within the categories of:
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celebrations – primarily gift packaging and greetings products;
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stationery and creative play; and
The new branding moves the story on to the next stage and draws attention towards the core design competence of the group, which can be leveraged across a broader range of product categories. The exposure to seasonal product (eg for Christmas, or Valentine’s Day), which was a distinct characteristic of the group, has been managed by a focus on growing the ‘everyday’ categories, which accounted for 48% of FY16 revenues.
The business is genuinely global, with manufacturing operations in China, the Netherlands, the UK and the US. Revenues and operating profits by geography are shown below, but this masks the true spread of the business as the UK/Asia segment includes the sourcing activities for goods sold into different territories, with UK turnover by destination nearer to one-third of the total and with the proportion of sales to customers in the US running a very close second following strong growth in FY16.
Exhibit 1: FY16 revenues by geography
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Exhibit 2: FY16 operating profit by geography
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Exhibit 1: FY16 revenues by geography
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Exhibit 2: FY16 operating profit by geography
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Now known by the name The Design Group, it supplies a huge number and range of products – around half a billion units per year, including over 80m crackers, 750m stickers and c 850m metres of giftwrap in the year just reported. This implies an average unit wholesale price of 45-50p, and retailing at a (rough) average of around £1. These products are supplied into an exceptionally broad range of retail customers, from the mass-market brands in the US such as Costco, Target and Walmart, through the major traditional multiple grocers and the discounters in the UK, the discount/dollar stores, regional retailers and drugstores, as well as niche and upscale retailer groups and online retailers. The group’s products are sold in more than 80 countries, with long-term (not necessarily contractual) relationships with over 5,400 customers (with over 150,000 outlets between them). Some of these trading relationships have lasted over 20 years and the group was recently one of only three global suppliers to be awarded ‘No one tries harder for customers’ status by Tesco. The largest customer represents 8% of sales.
Licensed product across the group makes up around 12% of group revenues, but concentrated down on a relatively narrow and focused portfolio. This principally consists of a mix of perennial properties, such as Peppa Pig and classic Disney characters, with some ‘hotter’ additional licences such as Frozen, Minion, Marvel Avengers, Star Wars and, most recently Emojis which, despite being newer, have potential ‘staying power’. The retail segment has become increasingly risk averse in its stock decisions, but many of the Disney or Universal properties have the momentum to drive sales even in dull markets. The licensed portfolio is less prominent in the US business.
The group manufactures around 44% of the product, which it sells by value and has a broad supplier base, with a heavy bias to China and the Far East. It employed an average of just under 2,000 people in FY16, 79% of whom worked in production and distribution, principally in China, the UK (the two largest manufacturing geographies), the Netherlands and the US. Common IT infrastructure is facilitating the use of the main design studios across the group’s global manufacturing and sourcing, as well as providing the more obvious benefits in sales and CRM.
The newly redefined areas of focus given above are not the reporting categories, nor will they be for now, with the full breakdown of figures being in their geographical format. However, the Design Group has given a breakdown of revenues. The UK is the largest element of Celebrations revenues at 45%, with the US at 29%, and Australia and Europe each accounting for 13%. Stationery & Creative Play has a greater bias to the UK at 57%, with the US again at 29%, but less exposure to European markets at 3% and Australia at 11%. Europe is currently the largest element of the Gifting category at 58% of revenues, followed by the UK at 38%.
Exhibit 3: Revenue by activity
£m |
FY16 |
FY15 |
Change (%) |
Celebrations |
184.4 |
176.4 |
4.5% |
Stationery & Creative Play |
38.3 |
37.2 |
3.0% |
Gifting |
14.3 |
15.4 |
-7.1% |
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237.0 |
229.0 |
3.5% |
Disciplines installed and balance sheet repaired
IGR originated as a giftwrap printing company established in Wales in the late 1970s by Anders Hedlund (whose family interests still account for 40% of the group’s equity, 38% on a diluted basis). By the 1990s, the group had expanded to include other seasonally related products, selling predominantly to UK wholesalers. It floated on AIM in 1996, at which point sales were around 90% UK, 90% in buyers’ own-brand and 90% oriented to the Christmas season, with a buy-and-build strategy. A number of acquisitions followed, but the internal disciplines and structures necessary to support the larger group were lacking and weaknesses were exposed when markets softened in 2007. The balance sheet was significantly stretched, with gearing at 168% at end FY09. A new FD specialising in restructuring and control implementation was appointed and in January 2009 Paul Fineman was appointed group CEO, having joined the group in 2007 with the acquisition of Anker (a UK-based supplier of stationery and children’s activity kits). Paul initially focused on instilling commercial disciplines, having had many years of experience in the industry, joining his family firm, Anker, after college. Anthony Lawrinson took over as CFO in October 2011, joining from Reliance Security Group, with prior experience in a range of sectors including O2 and Hickson International.
Tight financial management has seen the gearing situation first brought under control then actively managed down and at a notably faster pace than we had anticipated. The result is that the group has strong support from its bankers, with facilities recently renegotiated with HSBC on improved terms. More importantly, the strict discipline on cash management has given the executive team the comparative freedom to be able to make operational decisions (in particular the significant capital investment programme across its key manufacturing facilities) in the interests of building the group’s future rather than simply focusing on paying back the debt. In FY09, the group had gearing of 168%. EBITA was roughly the same level as the interest bill, EBITDA at 2.3x interest and the market was understandably sceptical that the group could pull through in a dull underlying market. Seven years on and net gearing is 25%, with EBITDA 6.0x the interest bill in FY16. The group also has state-of-the-art manufacturing at its key sites, with compliance with onerous customer requirements on environmental factors, which gives a strong competitive advantage.
Designing the growth opportunities
The adoption of the core theme of design-led expertise brings an element of coherence to the group that it has lacked, and has been a legacy of the earlier acquisitional strategy. It has better resonance across the group’s markets than the International Greetings name, which promoted the misconception that the group was a manufacturer of greetings cards. Each region is now using the ‘design group’ identity, with the ‘ig’ picked out in different colourways. The corporate and product brands will be retained below, where those identities have their own value, such as the Tom Smith brand in the cracker market.
The overarching strategy is to grow the group both organically and through inorganic initiatives. Taking the latter first, these could be M&A-based opportunities, addressing adjacent markets or product categories, adding recognised brands, leveraging the group’s scale or acting as a market consolidator. A key consideration is the available synergies on any combined business, which rules out any potential acquisition that would not fit into the three newly identified areas of celebrations, stationery and creative play and giftware. Taking ownership is not a prerequisite and management is open to opportunities in partnerships and joint ventures that open up new and incremental channels and categories within the same product groupings. Given the size of the group, targets and opportunities are not likely to be start-ups, but will have established some market presence.
The strategic themes fall into the following categories, as defined by management:
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Achieve market-leading positioning in gift packaging. The ‘heavy lifting’ on manufacturing efficiency and ensuring customers’ sustainability and environmental requirements are met has now been done. The creative prowess is a central tenet of the business, with the aim of being the supplier with which the retailers want to deal. At the moment, management estimates its market share to be of the order of 45% in UK/Asia and in Australia and around 30% in Europe. The more substantial opportunity is in the US, where market share is more like 10%. Progress here was stalled by the tragic sudden death of the US CEO in 2014. A new CEO, Gideon Schlessinger, was appointed in April 2015, bringing extensive retail experience across a variety of categories. His strong profile with the regional supermarkets and 60,000 outlet drugstores is extending the group’s channel reach, and his detailed knowledge of other American markets is opening new opportunities there.
Gift packaging is also not limited to wrapping presents. The Design Group is also pursuing opportunities in the ‘retail collateral’ market – in this context the provision of high-quality bags for upmarket retail brands and stores, particularly in the fashion and beauty segments. Management estimates the value of this highly fragmented market at around £300m in the UK. Partyware is an adjacent product category, often with the same buyers as the existing range, with obvious synergies with existing competencies and resources.
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Focus on stationery and creative play. This area gives the group the opportunity to leverage its design capabilities and its licensed portfolio. The group has the Kids Create brand and can use this and other generic brands to develop the market opportunity worldwide. The US is the obvious market for this product category to be developed and first moves have been made to introduce the Kids Create brand here.
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Nurturing valuable relationships. While the curation of customer relationships is obvious, there is also a need to work closely with suppliers to ensure product quality, compliance and the timeliness of deliveries. The group rebranding should remove a level of complexity in some of these supplier relationships. As mentioned above, many of the group’s customers have been so for decades and the group can show good growth by adding product and adding value to those same customers.
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Leveraging group expertise. Investment in systems has facilitated communication across the group, as well as providing the practical capabilities, such as the transfer of digital imagery and specifications to the different group locations. This enables coherent and consistent ranges to be co-ordinated. The experience of upgrading the manufacturing in the Netherlands was harnessed to help with the planning and implementation of the capital investment programme in Wales.
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Balancing the business. This is about reducing risk and optimising returns and is an ongoing process. The group has product across the value, mid-market and premium segments, giving it greater resilience to economic fluctuations and the option to manage margin through mix. The internationalisation of the business similarly reduces the vulnerability to localised variations in demand, while the mix between customer own-brand, owned generic brands and licensed product can be managed to a degree to optimise margin. The shift from Christmas and seasonal product towards ‘everyday’ product has already been mentioned.
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Investing in people. Providing training and career development opportunities is easier in a larger group, while giving the employees the most appropriate tools to do their jobs and the communications tools to spread best practice can be leveraged across a larger base.