Company description: Affordable luxury hotel operator
Gateway focus
PPHE has developed a collection of popular, full-service, four-star, deluxe and boutique hotels with a good geographic spread and guest mix (c 50% business customers). With a focus on European cities (gateway and regional), there is particular representation in the important lodging markets of London, Amsterdam and Berlin, where the hotels are predominantly owned and operated under the Park Plaza brand. The advent of Westminster Bridge in 2010 brought a step-change not only in company financials but in commercial and marketing opportunity as its flagship is one of Europe’s leading conference hotels (currently top in London by “Popularity”, per TripAdvisor). Consolidation of resort activities in Croatia brings a re-shaping in terms of business and seasonality.
Exhibit 1: Portfolio (wholly owned and Park Plaza unless stated otherwise
|
TripAdvisor ranking |
Rooms |
UK |
|
|
London: |
(out of 1,080) |
|
|
184 |
1,019 |
|
369 |
395 |
|
159 |
66 |
|
226 |
299 |
|
302 |
119 |
|
178 |
399 |
Leeds and Nottingham |
|
365 |
Cardiff (franchised) |
|
129 |
Total |
|
2,791 |
Netherlands |
|
|
Amsterdam: |
(out of 361) |
|
|
134 |
306 |
|
174 |
138 |
|
26 |
107 |
|
116 |
342 |
Utrecht |
|
120 |
Eindhoven |
|
104 |
Total |
|
1,117 |
Croatia** |
|
|
Arenaturist: 13 hotels / holiday apartment complexes of which 4 branded Park Plaza (1,370 rooms) |
|
2,818 |
Germany and Hungary |
|
|
Berlin: |
(out of 662) |
|
■
Wallstreet Mitte (leased)
|
95 |
167 |
■
art’otel kudamm (leased)***
|
197 |
152 |
|
167 |
133 |
■
art’otel mitte (joint venture)
|
115 |
109 |
Cologne***, Dresden and Budapest (art’otel) (leased) |
|
557 |
Nuremberg |
|
177 |
Trier (franchised) |
|
150 |
Total |
|
1,445 |
Israel |
|
|
Tel Aviv (franchised) |
|
203 |
Total |
|
8,374 |
|
Source: PPHE Hotel Group. Note: *100% of voting rights/assuming continued control of sold rooms. **66% owned. ***Proposed freehold acquisition by Arenaturist.
Flexible model
The breadth of ownership interests and contractual arrangements in PPHE’s hotels allows the company to maximise opportunities from the varied markets in which it operates and may enter. As shown in Exhibit 1, ownership accounts for about 80% of room stock and almost all UK and Netherlands operations. It also applies to all but one of the company’s current projects (c 1,400 rooms). Although it is capital intensive, ownership offers scope for asset appreciation, especially in key gateway cities in Europe, and management has a strong record in real estate development and a self-professed entrepreneurial spirit. Most PPHE hotels in Germany and Hungary are under long-term operating leases (15 to 25 years), while the sole management contract (Park Plaza County Hall) runs until 2033. Franchise arrangements cover just 6% of overall room stock (three hotels); revenue comes from brand royalty or licensing fees (c 3.5% of hotel revenues), one-off fees on opening under the company’s brands and ancillary services.
Fully branded
Apart from several Croatian resort properties that use the well-known Arenaturist brand, all hotels are branded Park Plaza & Resorts (c 75% of rooms) or art’otel. While distinct in terms of target customers and property size (the former targets the business as well as leisure market and favours larger properties, ie typically up to 300 rooms), both brands address the growing “affordable luxury” segment (high quality at attractive rates). Outside Europe, the Middle East and Africa, where the company holds an exclusive right to use the brand in perpetuity under its agreement with Carlson, there are 20 Park Plaza properties in operation and under development, predominantly in China and India.
art’otel is an established “lifestyle” brand, targeting those with an interest in art and culture by aspiring to be represented at key cultural hot-spots throughout Europe. In keeping with a new social environment and desire for differentiation, such “lifestyle” hotels are increasingly seen as an attractive and strategic market by most hotel groups. For example, AccorHotels has newly suggested that the market may double over the next three to five years and has thus committed 10% of its pipeline against 1% previously. At art’otel, contemporary architectural styling is married with art-inspired interiors (each property is dedicated to a particular artist, eg Warhol at berlin kudamm). Amsterdam, only the second development since PPHE’s acquisition of the brand in 2007, opened in 2013 to wide acclaim, with sites in London (Hoxton and Battersea Power Station) due to open in 2019. While ownership of the brand is subject to a perpetual licence in favour of the brand founder elsewhere in Europe (France, Germany, Italy, Spain, Austria and Switzerland), there is reassurance that any such hotel will be managed by the group.
Powerful relationship with Carlson
Inclusion in the reservation and distribution systems of Carlson Rezidor Hotel Group (the marketing and purchasing alliance between Carlson, one of the largest hospitality and travel companies in the world, and Rezidor, its hotel subsidiary) continues to be very positive for PPHE. As well as customer referrals, it provides reliance on a far larger and more sophisticated system than potentially in-house, ie in operation and under development over 220,000 rooms (1,400 hotels) in 115 countries and growing rapidly with 120 signings (almost 20,000 rooms) in 2015, and powerful brands, notably Radisson Blu. There should be further opportunity from the proposed combination of Carlson’s hotel interests with HNA Tourism of China.
There is substantial benefit from access to the alliance’s market-leading loyalty programmes for guests, business travel agents (“Look to Book”), meeting planners and corporates. Guest loyalty programme Club Carlson has been an important part of Carlson’s strategic commitment to help hotels increase revenue. Membership is over 15m, up c 70% since 2012. It was ranked among the best three hotel rewards programmes for 2015-16 by U.S. News and World Report. PPHE confirms that increased loyalty apart, room rates from members tend to be higher than from non-members.
E-commerce initiatives, boosted by the Carlson relationship, include email marketing, online advertising and building affiliate networks, such as with airlines and car rental companies. The company’s social media fan base, which is well ahead of that of other hotel brands of similar size, continues to be actively managed.
PPHE has a clear aim to use its reputed brands to become a leading hotel operator in upscale and lifestyle hotel segments. In this regard a confirmed development pipeline is set to add c 1,400 rooms (c 17% of current stock) in existing markets over the next three years (see Exhibit 2), thereby consolidating the company’s strong position in London with c 3,500 rooms (leading owner-operator glh has c 5,000). The proximity of the Waterloo site to existing company properties brings a unique ability to offer 1,000 rooms in one area for events in central London. Projected spend there is c £70m, suggesting a total build per key (including land costs of c £25m) of about £140,000, which compares well with the London market. The Park Royal project is on a two-acre mixed-use development site in West London next to Park Royal Business Park (over 1,000 businesses) and close to Wembley Stadium, the SSE Arena and the Westfield Shopping Centre; it has good transport links, fronting the A40 and opposite Park Royal Underground station. In the longer term, it is particularly creditable that PPHE and art’otel have been selected as operator and brand at the landmark Battersea Power Station development (42 acre site, 25,000 people living and working on site with 40m visits expected each year). Elsewhere, in Hoxton, planning continues for an innovative cylindrical shaped 18-storey hotel within the South Shoreditch Conservation Area. Competition is fierce for scarce quality assets, but PPHE’s gateway strategy is proven and there should be opportunity to sell advantageously, if wanted.
Exhibit 2: Development pipeline exclusively in London
|
Opening |
Rooms |
Wholly owned: |
|
|
Park Plaza Riverbank extension and reconfiguration |
Dec 2016 |
184 |
Park Plaza Waterloo |
Dec 2016 |
494 |
Park Plaza Park Royal |
Dec 2016 |
212 |
Joint venture: |
|
|
art’otel Hoxton |
2019 |
352 |
Managed: |
|
|
art’otel battersea power station |
2019 |
160 |
Total |
|
1,402 |
There should also be significant opportunity as a result of PPHE’s newly increased investment in Croatia. This brought control (66% holding) of Zagreb-quoted Arenaturist, a long-established hospitality group consisting of seven hotels (four under the Park Plaza brand), six holiday apartment complexes and eight campsites, all in prime seaside locations in the south of Istria. The business has been managed by PPHE since 2008. Apart from the promise of enhanced involvement in a long-term growth market (see Exhibit 3), management looks to develop Arenaturist across Central and South-Eastern Europe under the Park Plaza brand. Meanwhile it has recently agreed to acquire the freeholds of art’otels cologne and berlin kudamm, currently leased by PPHE.
Exhibit 3: Annual growth in Croatia tourism (peak trading June-Sept foreign tourist nights)
|
|
Source: Croatian Bureau of Statistics
|
With other projects under consideration, management does not regard debt as a restriction to growth as long as it can be serviced and is secured judiciously against likely appreciating assets. This is evident in a recent successful record of refinancing the bulk of its owned estate in London and the Netherlands on a loan-to-value ratio of c 50-65% on total committed facilities (average LTV 56%). Also under review is a potential release of part of the value of the hotel assets, while retaining operational control (sale and leaseback is not favoured).
Exhibit 4: Recent refinancings of key company hotels
|
Date |
Facility |
Independent market valuation |
Loan-to-value % |
London: |
|
|
|
|
|
March 2016 |
£87m |
£161m |
54% |
|
May 2016 |
£182m |
£370m |
49% |
■
Sherlock Holmes + Riverbank
|
June 2016 |
£150m |
£254m |
59% |
Netherlands |
June 2016 |
€182m* |
€279m* |
65% |
Total |
|
£563m |
£1,006m |
56% |
Source: PPHE Hotel Group. Note: *Exchange rate £/€1.26.