Company description: UK logistics specialist
Since its inception delivering milk, Wincanton has evolved significantly into other industry sectors and broadened its service offering, fully utilising technology to deliver a market-leading logistics solution in the UK and Ireland. The group has a reputation for delivering very high levels of operational excellence and efficiency. This helps blue chip customers to unlock the potential in their supply chain and has driven a high renewal rate of existing contacts and new business momentum.
History, balance sheet and recent strategy
Wincanton demerged from Uniq (formerly Unigate) and subsequently floated in May 2001 with the aim of transforming itself from a relatively small UK logistics provider into a leading European supply chain services group. This involved a series of acquisitions over the rest of the decade to expand its European operations (P&O Trans European, Premium Logistics) and move into other sectors (construction, defence) and broaden its service offering. While some of these acquisitions proved successful and remain a key part of UK logistics business today, others were more problematic, particularly the move into Europe where a relatively high fixed cost bases were exposed by the economic slowdown and never achieved adequate returns.
The timing of this expansion was also unhelpful with a weakened balance sheet, high borrowings and large pension deficit leaving Wincanton very exposed as the 2007/08 financial crisis unfolded. The board initiated a strategic review in 2010, segmenting the business into four general areas.
Exhibit 1: 2010 strategic review
Classification |
% of revenues |
Activity |
Growth markets |
11 |
Construction, Defence, Containers, Records Management |
Performing businesses |
55 |
Retail, Pullman, German logistics & intermodal |
Mature |
9 |
Energy, Milk, Consumer Goods |
Sub-scale, underperforming |
25 |
Food Service, France, Netherlands, German Road |
Source: Wincanton results presentation March 2011
The priorities were to focus on the business's organic growth, target a significant reduction in the level of debt and seek an improvement in profitability through a major reduction in both operating and overhead costs. Following Eric Born's promotion to chief executive in December 2010, the decision was taken to completely dispose and exit its European operations and focus on its core UK logistics businesses. The board decided to suspend the dividend in June 2011 ahead of the forthcoming bank refinancing and pension review, saving c £17m pa. When combined with the plan to reduce debts, this allowed some flexibility to invest in higher-growth areas. The board structure also evolved with the appointments of a new chairman (Steve Marshall) and FD (Adrian Colman – now chief executive from August 2015).
Actions taken since strategic review
Wincanton has now completed the bulk of the disposals to return it to being a pure UK logistics provider raising c £148m in gross proceeds, which, given many of the operations were making negligible returns or loss-making (£8m total profits), restored some shareholder value.
Exhibit 2: Disposals since 2010
Date |
Name |
Description |
Price (£m) |
Turnover (£m) |
Operating profit (£m) |
Aug/10 |
Recycling |
Recycling |
17.5 |
18 |
0.3 |
Jun/11 |
German Road +Holland Logistics |
Transport & Logistics |
28 |
€446 |
loss |
Aug/11 |
Other European Logistics |
Transport & Logistics |
32 |
€558 |
€4.1 |
Mar/12 |
Culina (20% associate) |
Chilled Logistics |
11 |
- |
Associate 1.2 |
Nov/15 |
Records Management |
Document Management |
60 |
22.4 |
3.5 |
Total |
|
|
148.5 |
- |
- |
Source: Edison Investment Research
The disposals have combined with a number of other actions to restore the group to a more healthy financial position and improve shareholder confidence.
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A significant restructuring of the UK infrastructure was undertaken, identifying excess properties and resulting in a £34m provision for onerous leases in 2012. The cash outflow for this has peaked (2015: £12m) with commitments much lower and vacant space down to 3%.
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The decision to cancel the dividend in 2011 resulted in a cash-flow saving of £17m pa.
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The pension fund adopted a de-risking strategy including closure to new entrants, a change from RPI to CPI, change in asset mix and an increase in liability hedging. A recovery plan was agreed with a cash contribution of £14.7m pa until 2024. Despite these measures with a discount rate of 3.8%, the headline deficit at £125m remains high.
After recently disposing of Records Management and with net debt reduced from a peak of £270m to c £45m in FY16e (£62m in H116), we are approaching the end of the balance sheet phase and management can focus on the growth opportunities in UK logistics and the possibility of a dividend.
Revised strategy – delivering and exploiting the potential
The stretched financial position has led to significant pressure on working capital over the last few years and, while a good discipline it was potentially constraining growth potential. Now back on the front foot, having normalised supplier relationships it can be slightly more aggressive with the aim of growing market share and absolute profitability, but in a controlled and risk averse manner.
While the board is committed to ongoing cost reductions and cash generation, the increased focus on Contract Logistics and excellent recent operational performance (strong KPIs and top of the league margins) leaves the business well positioned to grow and exploit its undoubted potential.
The three key strategic growth pillars are to:
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deliver operational improvements to customers and maintain high level of contract retention;
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improve ‘share of wallet’ with existing customers by cross-selling a wider range of services; and
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acquire new customers through improved prospecting and service propositions.
Market background supportive for specialist providers
With sales approaching c £1.1bn, Wincanton is a top two supply chain logistics provider in the UK in what remains a relatively fragmented market, despite some consolidation among the global players. The UK logistics market is estimated at £36bn (source: Institute of Logistics), and while it is directly linked to economic health and business activity, it has resilience and has consistently grown faster than GDP, helped by the complexity of supply chains and the evolution of multi-channel retailing. Currently it is estimated there is a 50/50 split between in-house supply of warehousing and transport compared with outsourcing. A specialist logistics company can deliver supply chain management and warehousing services to provide a flexible, cost-effective and efficient solution. The adoption of technology allows a fully integrated service to give a competitive edge, with retailers particularly suited and more advanced in their adoption of outsourcing due to the growth in multi-channel retailing and their complex needs and service requirements.
While a dynamic and changing marketplace provides many opportunities, we see outsourcing as one of the main drivers for growth due to enhanced business performance and increased competitiveness. The drivers for outsourcing include:
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allowing customers to focus on their core areas of expertise;
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delivering efficiency and better productivity at a reduced cost;
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enabling customers to offer new, faster and improved levels of service; and
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providing access to a wider range of specialist expertise not available in house.
Overall, the market background (source: Barclays and Moore Stephens survey) is supportive for specialist logistic providers who embrace this challenging market and are happy to become an integral part of the supply chain and build a longer term ‘cost effective’ partnership. While we have seen some global consolidation of logistics providers, industry pricing seems rational and we believe Wincanton can take advantage of being a strong local player and use its renewed financial strength and entrenched customer relationships to gain market share.
Contract Logistics (84% of revenues, 90% EBITA)
This division represents the bulk of Wincanton providing a range of transport, warehousing and supply chain services to a blue chip customer base. It employs over 15,500 people and operates from 200 sites across the UK covering 13m sq. ft. of warehousing space and using 4,000 vehicles. Since disposing of its loss-making mainland European operations in 2011, the renewed focus on the UK market has allowed Wincanton to build on its strong, profitable base business and reputation in the area.
While the headline changes were being made in Europe, the UK business also underwent a fundamental change. It addressed the main elements of the cost base – people, properties and vehicles – and by improving use of transport and properties and becoming cost-effective it was well placed to share these operational efficiencies with existing and new customers. The group is undoubtedly more resilient and risk averse, and is now modifying the strategy to maintain market leadership and enhance future growth prospects. The three main elements of this strategy are to:
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continue to drive improvements to existing operations and service propositions;
■
establish broader supply chain solutions; and
■
drive ongoing cost reductions.
The effectiveness of this strategy means that despite modest revenue declines caused by the economic slowdown, Wincanton has been able to grow operating profits and margins from 3.2% to 4.8% (2011-15). The broadening of industry exposure (Exhibit 3) has built further resilience into the business to withstand general macroeconomic pressures or industry-specific issues helped by the use of open book contracts (Exhibit 4).
Exhibit 3: 2015 end-market split – industry vertical
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Exhibit 4: 2015 Contract Logistics contract mix
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Source: Edison Investment Research, Wincanton accounts
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Source: Edison Investment Research, Wincanton accounts
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Exhibit 3: 2015 end-market split – industry vertical
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Source: Edison Investment Research, Wincanton accounts
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Exhibit 4: 2015 Contract Logistics contract mix
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Source: Edison Investment Research, Wincanton accounts
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Despite a diversified customer base, retail remains an important part of the mix representing c 50% of revenues. A key part of its traditional retail customer base under significant ‘group’ pressures and needs a flexible and cost effective supply chain to respond to the challenging conditions. For example, both Tesco and M&S realigned their supply chains in 2014/15 and as open book clients, Wincanton reshaped accordingly without the need for major restructuring. Retail remains a challenging environment and Wincanton’s customer base expects its logistics provider to be an increasingly integral part of the supply chain. This helps contract retention but the service needs to be innovative and flexible while remaining cost-effective.
In addition, the growth in multi-channel and internet retailing is seen as an important growth opportunity and helpful to the outsourcing trend. The growing complexity of the supply chain increases the need to provide a wider ‘managed solution’ including store support, central stock holding and scheduling. Multichannel also places increased pressure on the supply chain to maintain service levels and consumer experience. As evidenced by its new contracts with Williams Sonoma and Screwfix, Wincanton looks well placed, with the proposed takeover of Home Retail by Sainsbury's (both clients) also a good example of this multichannel strategy.
Recruiting industry-facing management expertise has proved helpful to push into other sectors and is combined with best-in-class innovative solutions. Although some sectors, such as Construction, have been slower to adopt outsourcing by applying best practice from Retail, the recent contract win with Howden Joinery shows the potential for growth. While outsourcing is the dominant long-term growth trend in Logistics, certain industries from time to time go through a phase of insourcing, prevalent in the historic Tankers business in 2015, but the division was capable of more than offsetting this elsewhere with other new wins and contract extensions.
While typical contracts last three to five years, many of Wincanton’s customers have been with the group for more than 20 years (Sainsbury's, Heinz and Britvic), indicative of high service levels and contract retention. Renewals obviously involve some negotiations on price, but as the partnership develops and the service broadens, the group and its technology become embedded and integrated into the supply chain and more difficult to displace. A high-quality, stable customer base produces a reliable and steady revenue stream. Exhibit 5 shows its blue chip customer base.
Exhibit 5: Customer snapshot
Augusta Westland |
CEMEX |
Home Retail |
Marks & Spencer |
Sainsbury |
Argos |
Dairy Crest |
Howdens Joinery |
Morrisons |
Tesco |
ASDA |
Glaxo SmithKline |
Kingfisher |
Premier Foods |
Total |
BAE Systems |
HJ Heinz |
Lafarge |
Proctor & Gamble |
Waitrose |
Britvic |
Halo Foods |
Loaf.com |
Rolls-Royce |
Williams Sonoma |
Source: Wincanton accounts
The resilience of the income stream is an encouraging attribute given the economic background. A number of factors contribute to this including the diversity of customers and industries, but a key factor has been the use of open book contracts as a key part of the operating model and risk management process. Retail is a prime user of open book contracts and mix between open and closed book contracts has stabilised at 67/33%.
Whereas in closed book contracts the group retains the principal risk and hence seeks to earn higher margins, open book contracting protects Wincanton against volume shortfalls and cost fluctuations, and improves the visibility and security of the income stream. Open book contract arrangements mean Wincanton earns a management fee for a logistics service with all costs and expenses tightly managed, but agreed and invoiced to the customer. The major cost elements of property and vehicles can be owned by either parties, but as part of the risk management process the exposure is matched to the length of the contract with no residual risk if the contract is not renewed. The clarity over the cost base is beneficial to both parties and helpful to the outsourcing trend while not reducing the need for closer collaboration to seek great efficiency. In comparison, the lower risk profile of open book contracts tends to initially earn a lower margin. However, in addition to the basic management fee Wincanton can earn extra profits via selling higher-value technology services or by achieving strong operational performance, earn KPI bonuses or benefit from gain share arrangements. By achieving market-leading operating statistics Wincanton looks to have a loyal customer base, which is shown in the high renewal rates (90%+), and by consistently meeting KPI targets the division is earning top-of-the-range margins at close to 5%.Overall the business looks in very good operational shape and with the financial constraints easing, is well positioned to add extra business to a resilient base business and gain market share in a challenging and dynamic marketplace with the trend to outsourcing set to continue.