World class entertainment, responsible gaming
In 2016, the incoming CEO Damian Cope instigated a programme called 2020 Vision to create a world-class gaming entertainment company, a process that involved product enhancements, cost containment, investment into the network and technology, as well as focusing on corporate responsibility. The next stage – ‘Beyond 2020’ – is expected to focus on further growth.
In this section, we discuss the following key elements of OPAP’s strategy:
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Continuous product enhancement and incremental income: OPAP’s monopoly is well placed to protect the top line (in the context of softness in retail spending), and the company is seeking growth from online and new products. At FY19 results, OPAP stated that online products have increased during the lockdown. In general, many of the new products (Virtuals, self-service betting terminals (SSBTs), VLTs and online) are targeted at a younger as well as a female demographic, such that the impact of cannibalisation of existing products should be minimalised.
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Cost controls: the business model is very cash generative, operating on a capital-light franchise model and the agents’ commissions have been realigned to better suit the business objectives. Management is also concentrating on reducing operating costs, with personnel and marketing costs (excluding Stoiximan) expected to remain stable from this point.
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Exclusive concessions include pre-paid tax asset: OPAP holds many pre-paid exclusive licences, which represent key barriers to entry, and we believe there is an additional c €2.2/share upside from a pre-paid tax asset.
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Focusing on the community and ESG: OPAP is the largest social contributor in Greece and corporate responsibility remains at the core of the business.
Continuous product enhancement
OPAP’s portfolio of games is split between fixed-odds betting games and mutual betting games (where the total amount is distributed to winners). In FY19, numerical lotteries comprised 48% of total GGR, with the contribution from other divisions (specifically VLTs) expected to steadily become more significant. Following the additional €163.4m investment into Stoiximan (online casino and sports betting), we have assumed this business will be fully consolidated from Q420 (see below for more details). We show the separate line item in our forecasts.
Exhibit 1: Gross gaming revenue split
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Source: OPAP, Edison Investment Research
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Numerical lottery games (48% of GGR): Moving online
Numerical lottery games comprise the largest portion of GGR and consist of six games. The fixed odds games are Kino, Super 3 and Extra 5 and the mutual games are Joker, Lotto and Proto. The two key games are Kino and Joker.
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Kino was launched in 2003 and is still OPAP’s most successful game, with Kino side bets added to the portfolio in late 2018. Kino online is expected to launch in FY21.
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Joker was launched in 1997 and is the best-known brand in the portfolio. In 20 years of operation, Joker has distributed over €1bn to first tier winners. OPAP has also launched Joker online, with an acquisition campaign in Q419 that resulted in revenues of €1.3m in the quarter. See below for more details.
Sports betting (24% of GGR): New products and online to drive growth
Sports betting games include fixed odds games Pame Stoixima and the mutual betting games Propo, Propogoal, Horse Racing Stoixima and Pame Stoixima Virtual Sports. The main game in this category is Pame Stoixima.
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Virtual sports were launched in April 2017 to target a younger demographic and have clearly contributed a boost to the betting segment, contributing 17% to sports betting revenues in FY19.
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SSBTs were launched in August 2017, with Virtual games introduced to the terminals in November 2017. In Greece, OPAP now has over 6,800 SSBTs across its estate. Within the relevant agencies, SSBTs have already contributed over 20% to total betting turnover, and 34.6% of live-betting turnover, which demonstrates the appeal of the product and the potential for future revenue growth.
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Pame Stoixima online sports contributed €8.8m GGR during FY19, after OPAP relaunched its online sportsbook, offering competitive odds, live streaming, cash-out and a wide variety of betting events and markets. In addition to its own sports offering, OPAP is acquiring a controlling stake in Stoiximan (the leading online operator in Greece and Cyprus), and the latest deal is expected to complete in H220. See below for more details. In addition, as of 27 April, OPAP has launched its online casino games through the pamestoixima.gr platform.
Instants and Passives (9% of GGR): Low growth, but steady business
OPAP holds an 83.5% stake in Hellenic Lotteries, which has operated Passive and Instant lotteries since 2014. The three Passive brands are Laiko (weekly jackpot), Ethniko (using unique numbers) and State Lottery (the traditional draw game on New Year’s Eve). Instant lotteries include Scratch. Passive and Instant Lotteries are available at OPAP agencies and street vendors and Scratch games can be found at kiosks and post offices, etc.
VLTs (18% of GGR): All 25,000 machines installed
The VLT product was officially launched in January 2017 and OPAP has successfully rolled out all 25,000 VLTs (certified retail slot machines), into ‘Play’ gaming halls and selected agencies. This investment in VLTs and 428 new concept shops was one of the largest and fastest gaming store roll-outs in Europe. The majority of the new Play stores contain c 30–40 machines, although OPAP has also opened some larger flagship stores alongside smaller ones (with lower capex requirements), which are more suitable for less dense locations.
VLTs have a €2 limit, which is in line with the recently reduced fixed odds betting terminal (FOBT) stake limits in the UK. Importantly, unlike the traditional over-the-counter (OTC) games, players are required to register and there were 440,000 registered players at December 2019, with 130,000 monthly active users. In terms of demographics, 63% of VLT players are younger than 45 and 30% are women. Average spend per visit is €29. Apart from the general reliance on the macro environment, a key driver for the VLT business will be to shift revenues away from the illegal machines towards OPAP venues. OPAP is hopeful that its VLT jackpots will provide a suitable incentive for players to shift allegiance. It is also possible that COVID-19 could be a catalyst for these illegal machines to shut down permanently.
For FY19, VLTs generated €298m GGR, averaging €39 GGR/machine/day for the year. As the estate matures, we are forecasting a rate of c €35–40 per day.
Exhibit 2: VLT GGR performance
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Exhibit 3: Active user base
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Exhibit 2: VLT GGR performance
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Exhibit 3: Active user base
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Online: Building momentum with a broader portfolio
Unlike its other listed peers, OPAP’s online presence has been relatively small, but the group has now started to grow momentum in its online customer base. During Q419, OPAP achieved 77,000 average monthly actives, driven largely by the Joker acquisition campaign. In terms of sports, the migration to the multi-channel platform has been completed and the virtual games were launched in late March 2020. In addition, as of 27 April, OPAP has launched its online casino games through pamestoixima.gr platform.
Online regulation is now expected in mid-2020, which will allow for additional products, and OPAP is very well positioned to benefit from online growth given its ubiquitous brand name and strong presence across the country.
OPAP has also announced an additional €163.4m investment (after the initial €50m stake) for a controlling stake in the largest online sports player in Greece (as detailed below), which will be run independently from pamestoixima.gr and will clearly extend OPAP’s online presence. On a pro-forma basis, OPAP estimates that total online would have comprised c 11% of GGR, including Stoiximan.
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Exhibit 5: Online customer base
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Exhibit 5: Online customer base
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€213m investment in Stoiximan/TCB: Leading online sportsbook operator
In September 2018, OPAP announced the acquisition of a 36.75% stake in TCB Holdings for €50m. In April 2020, it announced a further €163.4m investment (due within the Q2/Q320 period) in Stoiximan (TCB’s Greek and Cypriot business). As a result, OPAP will have an 84.5% controlling stake in TCB’s Greek and Cypriot operations and a 36.75% stake in the other markets. The deal will enhance OPAP’s presence in the Greek and Cypriot online sports betting markets, but will be run independently from the existing business.
TCB Holdings comprises two online gaming brands: Stoiximan in Greece and Cyprus and the Betano brand in Romania, Germany and Portugal. TCB has been growing strongly across its major markets (Greece, Cyprus and Romania) with a successful cross-sell strategy (27% of total GGR is derived from casino). TCB’s online market share is 49% in Greece, 47% in Cyprus, 18% in Romania and 8% in Portugal.
Exhibit 6: TCB GGR and customer base
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During FY19, the profit contribution from TCB was €8.5m, with €3.8m during Q419. We are assuming the full consolidation of Stoiximan (Greece and Cyprus) at Q420 and an equity contribution until that point. We further assume that the 37% stake in the international division (Betano) will not be fully consolidated at any point.
Stoiximan (Greece and Cyprus) reported FY19 GGR of €196.7m and EBITDA of €44m. For the final quarter of FY20, we forecast a consolidated GGR of €60m and an EBITDA of €9m. Our FY21 forecasts are €210m GGR and €42m EBITDA. We have also assumed a €10m equity contribution during the first nine months of FY20. The international business is expected to break even during FY20 and we forecast an equity contribution of €4m for FY21.
OPAP has negotiated an earn-out provision based on EBITDA (8–10x EBITDA) and we estimate that the total additional acquisition costs will be c €60m (split evenly between FY21 and FY22).
Cost structure: High GGR tax, but stable fixed costs
Within OPAP’s cost structure, the two major variable components are the GGR tax and agents’ commission. As discussed in more detail below, the GGR tax was raised from 30% to 35% in 2016. In terms of agents’ commission, OPAP has realigned the commission to reflect net gaming revenues (NGR) rather than wagers. The company has also succeeded in maintaining stable operating costs, in the context of rising revenues, which has helped contribute to a steady increase in underlying EBITDA margins.
Continuing operating cost controls, leading to higher EBITDA margins
As a direct result of OPAP’s ongoing cost controls, other operating costs have remained relatively stable since 2013 despite the commencement of several material projects (Hellenic Lotteries, Horse Racing, VLTs and Virtual Games). This has been the key reason for underlying EBITDA margin growth (ie excluding the additional 5% GGR tax) and we forecast relatively stable operating costs going forward (see the financials section for further details).
35% GGR tax: At the top end of European taxes
Coinciding with the full privatisation of the company in 2013, a 30% GGR tax was introduced by the Greek regulator. In essence, this tax replaced the dividend payments to the government. Three years later, the GGR tax was further increased to 35% (January 2016) and this is now at the very top end of gaming taxes across Europe. As a reference, other European gaming markets are levelling out at c 20% tax (eg 21% in the UK, 18% in Sweden, 20% in Spain, 20% in Denmark and 25% in Italy).
Franchise network, variable agents commission
OPAP operates via a franchise network of shops throughout Greece and Cyprus, paying commissions to agents and committing only limited resources to the kit-out of the shops. The company has recently renegotiated its agents’ commission structure and the dynamics of the estate have also altered.
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Rejuvenating the estate: in terms of the shops, OPAP has been gradually churning and rejuvenating its estate since renegotiating the agents’ commissions. 40% of the stores have been renovated since 2016 and GGR per store has increased by 21% in the same period (between 2016 and 2019). At December 2019, OPAP had 3,779 stores, compared to 3,910 in 2018. As discussed above, OPAP has also developed a new network of gaming Play stores for its VLTs and, at December 2019, there were 428 Play shops across Greece.
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Agents’ commissions are now fully aligned with the business. For traditional games, agents previously received a variable fee based on wagers. However, the new commission structure has moved to a percentage of net gaming revenues, going from 39% in 2017 to 37% in 2018 and 36% from 2019. Assuming the same level of NGR, this equates to a €20–25m cost saving in 2019 versus 2017. For VLTs, the agents’ commissions are 36% in gaming halls and 25% of NGR within agencies.