Altron Platform businesses
Altron groups the three businesses that are based on proprietary technology into its Platforms division. These three businesses are run independently with separate management teams. The table below shows revenue, EBITDA and operating profit by business line and for the division as a whole. We discuss each business in more detail below.
Exhibit 9: Platforms financial performance
ZARm |
FY20 |
FY21 |
FY22 |
FY23 |
FY24e |
FY25e |
FY26e |
Revenue |
|
|
|
|
|
|
|
Netstar |
1,541 |
1,549 |
1,670 |
1,859 |
2,131 |
2,396 |
2,678 |
Altron FinTech |
909 |
817 |
854 |
1,044 |
1,079 |
1,100 |
1,188 |
Altron HealthTech |
321 |
314 |
323 |
350 |
373 |
403 |
433 |
|
2,771 |
2,680 |
2,847 |
3,253 |
3,582 |
3,899 |
4,298 |
Revenue growth |
|
|
|
|
|
|
|
Netstar |
1.3% |
0.5% |
7.8% |
11.3% |
14.6% |
12.5% |
11.7% |
Altron FinTech |
N/A |
-10.1% |
4.5% |
22.2% |
3.4% |
1.9% |
8.0% |
Altron HealthTech |
N/A |
-2.2% |
2.9% |
8.4% |
6.5% |
8.0% |
7.5% |
|
N/A |
-3.3% |
6.2% |
14.3% |
10.1% |
8.8% |
10.2% |
EBITDA |
|
|
|
|
|
|
|
Netstar |
611 |
602 |
631 |
629 |
795 |
983 |
1,192 |
Altron FinTech |
213 |
180 |
223 |
271 |
295 |
301 |
325 |
Altron HealthTech |
115 |
109 |
101 |
103 |
106 |
115 |
121 |
|
939 |
891 |
955 |
1,003 |
1,197 |
1,399 |
1,638 |
Operating profit before capital items |
|
|
|
|
Netstar |
244 |
233 |
262 |
192 |
212 |
307 |
436 |
Altron FinTech |
170 |
135 |
193 |
233 |
255 |
255 |
275 |
Altron HealthTech |
104 |
99 |
91 |
96 |
100 |
109 |
115 |
|
518 |
467 |
546 |
521 |
568 |
671 |
826 |
EBITDA margin |
|
|
|
|
|
|
|
Netstar |
39.6% |
38.9% |
37.8% |
33.8% |
37.3% |
41.0% |
44.5% |
Altron FinTech |
23.4% |
22.0% |
26.1% |
26.0% |
27.4% |
27.4% |
27.4% |
Altron HealthTech |
35.8% |
34.7% |
31.3% |
29.4% |
28.5% |
28.5% |
28.0% |
|
33.9% |
33.2% |
33.5% |
30.8% |
33.4% |
35.9% |
38.1% |
Operating margin |
|
|
|
|
|
|
|
Netstar |
15.8% |
15.0% |
15.7% |
10.3% |
10.0% |
12.8% |
16.3% |
Altron FinTech |
18.7% |
16.5% |
22.6% |
22.3% |
23.6% |
23.2% |
23.1% |
Altron HealthTech |
32.4% |
31.5% |
28.2% |
27.4% |
26.9% |
27.0% |
26.6% |
|
18.7% |
17.4% |
19.2% |
16.0% |
15.9% |
17.2% |
19.2% |
Source: Altron, Edison Investment Research
Netstar: 23.6% of H124 revenue, 27.9% of operating profit
Netstar is a vehicle telematics business, predominantly supplying stolen vehicle tracking devices and related recovery services. The business was founded in 1994; in H124 80% of revenue was generated in South Africa and 20% in the rest of the world (mainly Malaysia and Australia).
Netstar operates across three end markets: original equipment manufacturer (OEM), consumer and enterprise. OEM made up 8% and consumer and enterprise combined made up 92% of H124 revenue. We discuss the three areas separately as they have differing dynamics.
OEM – exclusive relationship with Toyota
Netstar has an exclusive relationship with Toyota where it fits Wi-Fi-enabled telematic devices on the production line in all Toyota vehicles in South Africa. In Malaysia, Netstar has an exclusive relationship with a distributor to supply hardware which is fitted into certain Toyota models. The device enables Toyota to offer services to customers via its Toyota Connect app (eg maintenance reminders, promotions, purchase of cellular data for use in-car), and it also provides the driver with information such as trip and behaviour data. For this, Toyota pays an upfront fee to Netstar, which Netstar recognises as revenue over five years. Netstar also shares in the profit from the sale of top-up cellular data to customers who choose to buy it, with the transaction taking place through the Netstar platform. The original contract with Toyota is nearly five years old. Netstar is in the process of developing a second-generation device as part of Toyota’s new vehicle roll-out. Once the car has been sold, the customer can choose to have a stolen vehicle recovery (SVR) device fitted by signing up for a subscription with Netstar.
Consumer – four routes to market
Netstar sells its SVR and telematics devices and services to the consumer market via four channels: 1) auto dealers, 2) insurers, 3) direct and 4) digital. It offers four tiers of stolen vehicle recovery service, ranging in price from ZAR99 to ZAR199 per month for a three-year contract. Netstar also sells a number of value-added services such as personal security (Netstar Companion).
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Auto dealers: Netstar estimates it has a more than 50% share of the auto dealer market in South Africa. Netstar provides its SVR devices to dealers to protect their cars while on the dealer forecourt (described as ‘pre-fitment’). The majority of dealers pay a fixed fee upfront for the hardware. Once the vehicle is sold, the customer decides whether to use the service – described as ‘pre-fitment conversion’. Previously, Netstar used to provide the devices to dealers for free, only charging for them if the customer chose to take the service. With low pre-fitment conversion rates (eg 32% in FY23), a large proportion of the cost of devices was being written off through cost of sales. The business has since improved pre-fitment conversion rates to 66% in H124. Dealers earn commission for customer conversion.
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Insurers: only c 30% of South African cars are insured as it is not a legal requirement. Insurers typically require two SVR devices in a car, sometimes from different suppliers. If a car thief finds one device and removes it, it may not find the second one, or the time taken to find the second one and remove it might be enough for Netstar to track the location of the vehicle. Netstar has exclusive relationships with a number of insurers including Dotsure and Telesure and estimates it has a number two position in the insurance market. Commission is payable to insurers.
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Direct: Netstar has 13 offices and 53 fitment centres across South Africa. The network of fitment centres has been expanded to increase the speed with which consumers can get devices installed in their cars, as delays were causing potential customers to switch to competitors.
Enterprise – offering a growing range of telematics services
Netstar offers its services in five areas: 1) light fleet (eg delivery vehicles), 2) medium/heavy fleet, 3) public enterprise, 4) mining and 5) the rental car market.
The Netstar telematics and SVR device installed for enterprise customers can be used for:
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Safety and security (eg stolen vehicle recovery);
■
Compliance (eg to help generate compliance reports);
■
Sustainability (eg to measure fuel usage, etc); and
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Efficiency (eg to measure excessive idling, route optimisation).
Overlaid with dash cams and AI cameras, drivers can be monitored for fatigue and non-compliance (eg not wearing a seat-belt, abnormal behaviour).
Netstar recently opened a new 52-seat enterprise fleet bureau that operates 24/7 and can offer a managed service for live fleet tracking globally. According to the company, it is the largest and most technologically advanced bureau for vehicle telematics in Southern Africa. As well as offering Netstar’s traditional managed services, such as asset tracking, driver behaviour management, automated incident alerts, reporting and analytics, the bureau will facilitate and manage live video monitoring through Netstar’s advanced Streamax onboard cameras.
For mining vehicles, Netstar offers a collision avoidance system that can be used in open cast mining. This complies with South Africa’s Department of Mineral Resources and Energy’s (DMRE’s) Collision Awareness Systems (CAS) Level 9, which requires that the system automatically takes mechanical control of the vehicle, slows it down and applies the brakes if there is a significant risk of collision. Netstar also offers a pedestrian unit that communicates with vehicle units. This product is currently only available in South Africa, but the business is planning to offer it in Australia.
Business model – high recurring revenues
The majority of customers pay for Netstar’s solutions on a monthly subscription basis; this includes the cost of the hardware device and the ongoing related services. A smaller number of customers pay for the hardware devices upfront and then separately pay for services on a subscription basis.
The charts below show the progression in the number of subscribers by geography (Exhibit 9) and by end market (Exhibit 10 – data only available for these periods). The growth in subscribers via the Toyota relationship has been the biggest driver of growth over the last three years, although we note that average revenue per user (ARPU) is significantly lower for Toyota (c ZAR24 vs the non-OEM ARPU of ZAR151 in H124) as it does not include the recovery service and it contributed 8% of H124 revenue. At the end of H124, Netstar had 1.9m connected devices across 1.6m subscribers, as some subscribers have more than one device in their vehicle. In its year-end trading update, the company noted that as at the end of January 2024, subscribers exceeded 1.7m and connected devices exceeded 2.0m, and subscriber growth was 12% for consumers and 30% for enterprise (January 2024 compared to January 2023).
Exhibit 10: Subscribers by geography
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Exhibit 11: Subscribers by end market
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|
|
Exhibit 10: Subscribers by geography
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|
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Exhibit 11: Subscribers by end market
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The recovery of stolen vehicles and the personal security service is outsourced to a private security company, Rentrak. This company uses vehicles for ground crew to track stolen vehicles, and where difficult to track by road, also has helicopters to track vehicles from the air. Netstar operates its own radio frequency (RF) network in combination with the GSM network to track SVR devices and has a stolen vehicle recovery rate above 90%. Hardware devices are designed by Netstar and manufacturing is outsourced, with Netstar owning the intellectual property (IP).
For the devices paid for on a subscription basis, Netstar owns the devices and includes them on the balance sheet as ‘Capital rental devices’; it also capitalises the device fitment costs in this category. The device and fitment costs are depreciated over three years and charged to cost of sales. The company is reviewing the useful economic life of devices to verify whether this is still appropriate as peers tend to depreciate over a longer period, for example Cartrack over five years and Matrix over five years for its Africa segment. The hardware for the mining collision avoidance systems is paid for upfront and costs at least an order of magnitude more than an SVR device.
The company also capitalises the commission paid to dealers and amortises this over three years, again through cost of sales. In H124, annuity revenues made up 87% of total revenue.
Growth drivers: Crime, hardware innovation, data monetisation
South Africa has a car parc (total number of cars on the road) of c 13m vehicles. The key driver of demand for stolen vehicle recovery services is the high level of crime in South Africa, particularly car hijackings (carjackings). The chart below shows the number and growth rate of carjackings from 2009–23, with 2023 representing the highest year.
Exhibit 12: Carjackings in South Africa, year-end 31 March 2009–23
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Source: Statista (sourced from South African police reports)
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In South Africa, Netstar competes mainly with Cartrack (owned by Nasdaq-listed Karooooo) and MiX Telematics (owned by Nasdaq-listed PowerFleet). Cartrack operates across 23 countries and at the end of November 2023 had 1.91m subscribers, with 1.45m in South Africa. MiX Telematics operates across 120 countries and had 1.09m subscribers at the end of September 2023, with 58% of subscription revenue from the Africa segment.
As well as driving revenue growth from increasing the number of subscribers in South Africa and internationally, Netstar is broadening its offering with the following product development:
■
Asset monitoring: this uses tracking devices on assets rather than the vehicle they are transported in. Netstar has developed a GPS-based battery powered device using narrow band IoT (NBIoT) technology that can transfer a higher volume of data in a less contested frequency range. Most asset tracking devices use Bluetooth rather than GPS.
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Data analytics: as Netstar products generate a large volume of data (181bn IoT transactions processed per month), the business is keen to develop solutions that help customers to make use of this data. The business recently announced a partnership with Microsoft: Netstar integrates with Microsoft Connected Fleets Architecture, allowing the visualisation of high-volume telematics data and providing data-driven insights.
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Upgraded recovery device: this uses a higher frequency range and an active beacon. It is due for launch in June. This higher frequency band improves communication over longer distances and also allows Netstar to expand sales into its international markets.
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Mesh network for early warning device: adding vehicle-to-vehicle communications to the next-generation device to create a mesh network.
The business is also working with partners to enhance services. In October 2023, Netstar announced a partnership with the SafeCity initiative powered by Vumacam. Vumacam operates a network of CCTV cameras across Gauteng and Netstar will be able to enhance its surveillance services with data from the CCTV network. This includes automated number plate recognition (ANPR) and AI-powered image analysis of vehicles. The partnership operates as a revenue share of services that leverage Vumacam’s data.
Forecasting strong growth and margin expansion
Revenue growth slowed during FY20–22, picking up again from FY23 and reaching 12.1% y-o-y in H124. Over the same period, EBITDA and operating margins declined, with a further decline in FY23 as, among other things, pre-fitment conversion dipped and component costs increased. Since the new management team put in place various measures to improve operational efficiency (driving pre-fitment conversion up, growing the network of fitment centres, establishing an in-house retention team which reduced churn) and has invested in product innovation, revenue growth and margins have started to improve. In the year-end trading update, the company noted that H224 performance was stronger than in H124 and that churn was now at 16% compared to 22% in FY23. We forecast double-digit revenue growth for FY24–26, with operating margins reaching the targeted 16% by FY26.
Altron FinTech: 12.8% of H124 revenue, 36.5% of operating profit
FinTech provides infrastructure and services for card-based and digital payments. The business was the largest contributor to operating profit in H124 with a 23.9% operating margin. The FinTech business was established in 1993 to supply point of sale (POS) systems in South Africa and has grown to encompass four business lines. In H124, 99% of revenue was generated in South Africa with the remainder from the rest of Africa and annuity revenue made up 69% of total revenue.
Collections and payments: 59% of divisional revenue
Under the NuPay brand, Altron provides a DebiCheck service, enabling companies to debit payments from their clients’ accounts. DebiCheck is the South African debit order payment system created by the Payments Association of South Africa (PASA). When a consumer sets up a DebiCheck mandate for a regular payment, the bank will contact the consumer to confirm the details supplied for the debit order are correct. Once confirmed, the debit order is processed; if rejected, the order will not go through. DebiCheck is similar to the Direct Debit scheme in the UK or SEPA Direct Debit in the EU. Altron works with four sponsor banks to ensure it can offer choice and provide high platform uptime to its customers. The majority of revenue is generated from processing payments and collections for microfinance lenders (see below).
Credit management solutions: 6% of divisional revenue
Delter designs and supplies software for the unsecured microfinance lending market. The software supports lenders over the entire lifecycle of a loan, including file capture; e-signatures; fingerprint capture; credit bureau, interest and affordability calculations; fee structures; disbursement of funds and repayments. The software is available for on premise or cloud deployment. Lenders can disburse funds direct to bank accounts via electronic funds transfer (EFT) or can load the cash onto a NuCard, a Mastercard-branded debit card that can be used at ATMs and retailers. Altron only works with lenders that can prove they are certified by the National Credit Regulator (NCR) and has c 2,700 customers, which it estimates make up c 65% of the NCR market. There is a link to the Collections & Payments part of the business, which processes the debit orders for borrowers receiving and repaying their loans.
Integrated transaction solutions: 20% of divisional revenue
Altron operates in two main areas: supplying payment acceptance devices and processing payments (financial transaction switch):
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Payment acceptance devices: Altron supplies devices from one of three OEMS – PAX, Urovo or Bluebird – and can provide repair services. Altron has developed software to run on the terminals. The largest customers are banks, which then on-sell their own merchant acquiring services.
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Financial transaction switch: payment processing. Altron can provide the merchant acquiring relationship or the customer can use Altron’s switch to drive transactions to its acquiring bank (online payment gateway). When Altron has the acquiring relationship, it can also add other services such as QR codes or vouchers.
Personalisation and issuance (P&I): 15% of divisional revenue
This is predominantly a hardware business; Altron resells machines from ENTRUST that are used to personalise and issue debit, credit, access and identity cards. It operates in the following areas:
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General purpose desktop printer for cards with RFID or NFC chips; typically used for building access in universities, mines, schools and corporates.
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Financial institution issuance: a machine used by banks in-branch to print and personalise cards.
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High-end: used in bureaux for high volume card production, for example to print a batch of cards overnight to deliver to end customers the next day.
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Physical ID cards: machines to create ID cards. Altron FinTech has worked with the National Department of Home Affairs in South Africa for 10 years. Altron Security encrypts and embeds the personal data into the cards.
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Self-service kiosks: allows customers to print their own cards in branch or in a shopping mall.
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Collections and payments: Altron earns a percentage of the value collected. It also sells value-added services such as strike date optimisation, which estimates the best date to take a payment based on previous behaviour.
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P&I: the customer pays for the hardware upfront, Altron then makes money selling consumables and spare parts and providing maintenance services.
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Payment acceptance devices: customers buy outright or rent, with rental becoming more popular. Those that are rented are included on the Altron balance sheet within ‘Capital rental devices’ and depreciated over five years.
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Financial transaction switch: fees are charged in several ways, based on the number of transactions (in some cases with volume price breaks), bundled volumes or a fixed fee for ‘all you can eat’.
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Credit management software: charged on a monthly basis; customers only need to give one month’s notice. Customers can buy additional services such as funeral plans.
Growth drivers: Shift away from cash
South Africa has a large informal economy, which according to a Mastercard white paper, includes c 3.3m micro and informal businesses primarily using cash to make and receive payments. Altron FinTech’s credit management software helps microfinance lenders service this market in a regulated manner and promotes financial inclusion for all.
The division benefits from the shift from cash to card payments, although South Africa is behind countries such as the US and the UK when it comes to debit and credit card ownership. According to the World Bank’s Global Findex report in 2021, 60% of people in South Africa aged 15 and over held either a debit or credit card in 2021, up from 46% in 2011. This compares to 97% in the UK and 91% in the US. Bank account ownership is also slightly behind the UK and the US, at 84% compared to 100% and 95% respectively. As more citizens gain access to bank accounts and the ability to pay by card, this supports growth in digital payments. According to Statista estimates, digital payments worth $19.8bn were made in South Africa in 2023 and this is expected to rise at a CAGR of 9.2% pa to $30.8bn by 2028.
In the P&I business, Altron is considering how to manage the shift from physical to digital cards. Digital cards, for example, cards held within wallets such as Apple Pay and Google Pay, require a virtual token on the phone. ENTRUST can provide software tokens and related back office and verification services. Altron is considering dual issuance (ie a physical card plus a digital card on the mobile phone). In our view, consumers are unlikely to shift to using only digital cards in the near term, as this presents too much risk if there is unreliable internet access or a phone is not working.
Forecasting steady growth and margins
The FinTech business saw strong revenue growth in FY23 (22%) as it saw a higher-than-normal level of hardware purchases. Hardware purchases remained high in H124, with revenue growth of 1.8% reported. We expect growth of 5% in H224, which results in FY24 revenue growth of 3.4%. In the year-end trading update, the company noted that H224 performance was similar to H124. We expect hardware purchases to normalise in FY25 resulting in a lower level of revenue growth of 1.9%, rising to 8% in FY26 based on growth in annuity revenues. We expect margins to remain relatively stable over this period.
Altron HealthTech: 4.4% of H124 revenue, 13.8% of operating profit
Altron HealthTech was founded around 30 years ago and in 2016, its MedeMass, MediSwitch and MedeServe offerings were consolidated. In H124, 53% of revenue was from software licensing, 43% from claims processing (c 100m claims processed per annum) and 4% from services. Annuity revenue made up 93% of revenue. 99% of revenue is generated in South Africa, with the remaining 1% from other African countries. Altron HealthTech provides technology solutions in three main areas:
1.
Private practice solutions.
Private practice solutions
Altron HealthTech targets the privately insured healthcare market. Solutions include:
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Practice management administration software – ME+ (MedeMass) and Elixir, which is cloud-based. After a small set-up fee, the software is charged for on a monthly subscription basis.
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Electronic healthcare record software – HealthONE. More than 7m healthcare records have been created with this software. This is also paid for on a monthly subscription basis.
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Claims switching – SwitchOn (MediSwitch). The company has integrations with all 71 medical aids (healthcare insurance companies) in South Africa. Practices use this software to claim the cost of their services from medical aids on a real-time basis. The company earns a fee for each transaction switched.
Altron HealthTech works with corporates in two areas:
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Clinical software solution for primary health clinics with occupational health solution. This software supports clinics set up by corporates in sectors such as automotive, manufacturing and mining and helps them meet their statutory requirements. The company also has an occupational health offering which includes an app that helps employees access mental health support. After initial project fees, the company charges licensing and support fees.
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Claims switching for pharmacies. The software is integrated into all pharmacies apart from GEMS (government employee medical scheme) pharmacies. Medical aids are the customers and they pay a fixed fee per annum, typically on three-year contracts.
While strictly adhering to POPIA, the business has built new solutions from its practice and claims switching data. The data is being augmented to improve its relevance to industries such as insurance, financial and retail. Recent offerings in this space include:
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Oncology solution. Oncology practices that jointly share anonymised patient data which is analysed to assess the best treatment options for specific cancers, on a molecular level.
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Retail loyalty programmes. Matches pharmacy data to loyalty programmes to encourage certain shopping behaviour (eg encouraging the purchase of fruit and vegetables).
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Regional health outcomes. Uses geospatial data as an overlay to anonymised patient data to assess the burden of disease by suburb/community.
Growth drivers: Adoption of enterprise solution
In FY23 HealthTech launched four new offerings and is currently focused on growing its occupational health business. Revenue from enterprise customers for its occupational health solution grew 19% y-o-y in H124 to 25% of revenue. We note that profitability has been supressed over the last few years as the business has expensed investment in its cloud offerings. This had the effect of reducing EBITDA margins by 0.6pp in FY22, 3.4pp in FY23 and 2.6pp in H124. We understand this investment in broadly complete.
In the year-end trading update, the company noted that H224 performance was similar to H124. We forecast revenue growth of 7–8% for FY24 and FY25 with stable margins.