Results boosted by internal action and increased sales activity
FY24 results saw growth in all divisions, but primarily in Sales as action to improve
the company’s presence and market share gained traction. The Foxtons Operating Platform
is designed to improve motivation and brand awareness, and it appears to be paying
dividends as staff turnover has declined. Overall, revenue and profits were up, and
although net debt increased, it was mainly due to M&A activity. Without this investment,
the balance sheet would have ended the period in a broadly neutral position. It is
worth pointing out that adjusted operating profit increased to £21.6m, compared to
the now revised medium-term target range of £28–33m (previously £25–30m, including
amortisation of acquired intangibles).
The FY24 results came in modestly ahead of expectations, with revenue up 11.4% to
£163.9m. This was largely driven by the strength of the Sales division, though Lettings
and Financial Services revenue increased 4.8% and 6.2%, respectively. Total adjusted
operating profit increased 37.7% to £21.6m, implying robust margin expansion from
10.7% to 13.2%, driven in part by the benefits of investment in personnel, which has
pushed fee earner numbers and revenue per fee earner higher.
Adjusted PBT rose 39.9% to £19.2m, and EPS (excluding exceptionals) expanded 53.5%
to 4.9p/share. The final dividend was increased by 36% to 0.95p/share, implying full
year dividend growth of 30% to 1.17p/share and dividend cover of more than four times.
Net debt increased from £6.8m in FY23 to £12.7m, as operating cash inflows of £24.7m
were offset by £12.7m of M&A investment, a £4.9m working capital outflow, capital
expenditure of £2.7m and £2.8m of dividend expenses.
Exhibit 1: Foxtons’ FY24 results summary |
 |
Source: Company data and Edison Investment Research |
Lettings supported by elevated rates and continued M&A
Total Lettings revenue increased 4.8% to £106.0m (2023: £101.2m) on the back of a
c 11% increase in the overall lettings book to c 31,100 tenancies. The volume of lettings
was up modestly, to 19,384, while the average revenue per unit increased 4.6% to £5,470,
reflecting improved property management cross-selling and a change in mix to higher-fee
new business volumes. Rental rates on new deals were flat as the supply-demand balance
normalised, but prices overall remained at elevated levels.
Of the £4.8m increase in Lettings revenue, £4.3m was acquired revenue and £1.0m was
additional interest earned on client monies, implying that organic growth was broadly
flat. The Lettings adjusted operating margin remained strong at 25.6% (FY23: 26.8%),
well above the average of the last six years.
The acquired revenue reflects an incremental two months of trading from Atkinson McLeod
(purchased in March 2023), 10 months of Ludlow Thompson (bought in November 2023)
and two months of Haslams and Imagine (acquired in October 2024). Divisional revenue
included an additional £1m of interest earned on client monies held, which offsets
the increased costs of managing clients’ money and compliance costs.
New business volume increased 12% but was offset by an expected temporary reduction
in the volume of existing tenancies renewing/re-letting following the previous decision
to lengthen tenancy terms in 2022 and 2023. This headwind is close to completely working
its way through the tenancy book, but has resulted in a c 15% increase in tenancy
lengths as part of a drive to improve the quality of recurring revenue.
Exhibit 2 below clearly shows that although the number of lettings in H124 and H224 was broadly
similar to 2019, the average revenue per letting has risen by roughly a half as overall
rates are now higher and the portfolio has an increased proportion of properties that
are now managed, which delivers a higher fee.
Exhibit 2: Foxtons’ Lettings activity, last 12 half years |
 |
Source: Company data |
Sales outperforms the market and exceeds target; H224 was almost break even
The volume of sales transactions increased by 29.7% to 3,725 units, with the average
revenue per transaction lifting modestly to £13,038. Combined, these two levers drove
a 30.7% increase in divisional revenue to £48.6m. According to TwentyCi, the sales
market grew c 9% in the period compared to Foxtons’ growth, implying that the company
increased its market share from 4.1% to 4.9%. This compares favourably with Foxtons’
market share target of 4.5%.
The small increase in average revenue per transaction reflects a 1% rise in the average
price of properties sold, to £592k, while commission rates remained flat at 2.25%.
The move in the average price of properties sold reflects company strategy and compares
to a 1% decline in the average price of properties sold in the entire market, according
to the Land Registry.
As previously noted, FY23 was a low point for the division with losses of £9.9m. Due
to the investment in personnel and systems, as well as the improvement in volumes
in particular, losses for the division were more than halved to £4.1m for the full
year. The margin improved materially as well, from -26.6% in FY23 to -8.4%. However,
this hides the fact that the H224 margin was only modestly negative, implying that
a positive profit contribution from the division is possible in FY25.
Exhibit 3 below shows the volume of sales, revenue and revenue per unit over the last 12 half
years. It shows half-yearly volumes in 2024 of c 1,900, up c 60% versus c 1,200 in
H119 and H219. Revenue per unit is broadly unchanged, implying that total revenue
was also up by c 60% in FY24 versus FY19.
Exhibit 3: Foxtons’ Sales activity, last 12 half years |
 |
Source: Company data |
Financial Services followed the sales path, but also gained market share
Foxtons’ Financial Services division handled 5,115 units in the year, which was marginally
up on FY23, and revenue per transaction increased by 4.5% to £1,824 as the mix moved
in favour of new purchase activity (60% of volume) and away from lower-margin remortgage
volumes (40%). As a result, overall revenue for the division rose 6.2% to £9.3m. The
mix between new purchase activity and remortgage activity was evenly distributed in
FY23.
Operating profit was up strongly, from £0.7m to £1.1m, as the mix of business was
materially better than in the previous period. As a result, the drop-through rate
of additional revenue to operating profit was nearly 90% and the margin recovered
from 7.4% to 12.2%.
Over the last 12 half years, volumes have trended modestly higher, but revenue per
transaction has shown some volatility. Financial Services remains the smallest division
of the group by a long way, but it is profitable and a complementary component of
Foxtons.
Exhibit 4: Foxtons’ Financial Services activity, last 12 half years |
 |
Source: Company data |